Returns & Exchanges
At Momcozy, we want you and your little one to be completely satisfied with your purchase. If you are not happy with your fashion or nursing items, we offer a hassle-free 30-day return policy for unused products in their original packaging.
Initiate Your Request
Visit our online Returns Center and enter your order number and email address to start the process.
Prepare the Package
Securely pack your items in their original condition, ensuring all tags are attached and the hygiene seals are intact.
Ship the Items
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing